Orders & Shipping
How do I apply promo/discount codes?
To apply a promo or discount code:. • Proceed to checkout and enter your code in the 'Discount Code' field. • Click 'Apply' to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble entering y
How do I track my order?
Once your order ships, you will receive a confirmation email containing your tracking information. You can use that link to monitor the status of your delivery at any time.
How do I cancel my order?
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can onl
How much is shipping and how long does it take?
All orders are processed within 1 business day (orders placed on weekends or holidays are processed the following business day). We offer two shipping options:. Standard Shipping: FREE! Estimated delivery is 3 to 5 business days. Expedited Shipping:
Do you offer free shipping?
Yes, we do! We offer FREE standard shipping on all orders within the United States. Standard shipping typically takes 3 to 5 business days to arrive after processing. If you need your order sooner, we also offer expedited shipping (1 to 3 business da
Where do you ship?
Currently, NutriWag ships exclusively within the United States.
How do I apply promo/discount codes?
To apply a promo or discount code:. • Proceed to checkout and enter your code in the 'Discount Code' field. • Click 'Apply' to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble entering y
Can I change or cancel my order after it's placed?
We process orders quickly (within 1 business day) to get your pet's products to you as fast as possible. If you need to change or cancel your order, please email us immediately at [email protected]. If the order has not yet been processed or s