Returns, Exchanges & Refunds
What should I do if my package is missing, damaged, or stolen?
We take the utmost care in packaging your orders, but we know things can occasionally go wrong in transit. Please contact us at [email protected] so we can help:. Damaged Packages: If your package arrives damaged, please send us photos of the
When will I receive my refund?
Once we receive and inspect your return, we will let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some extra time for your ba
What is your return policy?
We have a 30-day return policy, which means you have 30 days from the date of purchase to request a return. To be eligible for a return, your item must be in the exact same condition that you received it: unworn or unused, with tags, and in its origi
How do I start a return or exchange?
To start a return, please email us at [email protected] your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Please note: Items sent back to us without first reque
Are there any non-returnable items?
Yes, there are a few exceptions. Unfortunately, we cannot accept returns on sale items or gift cards. Additionally, certain types of items cannot be returned, such as perishable goods (like food), custom products (like personalized items), personal c
Where do I ship my return?
Because we provide a specific return shipping label for all approved returns, you don't need to worry about writing out an address! Simply email our team at [email protected] to start your return. Once your request is approved, we will email y